Fashion Retailer

Key stats

Business type: Fashion Retailer
Region: Australia
Customer since: 2014

The company encourages the online vendor booking and document upload by their suppliers which results the proactive vendor follow-up and visibility of order status 10 days ahead of Last Ship Date

DIGITAL LOGISTICS SUCCESS STORIES - FASHION RETAILER

PURCHASE ORDER MANAGEMENT FOR A LEADING FASHION RETAILER

The company is one of the leading Retailers in Australia with store operations in New Zealand, Singapore & Malaysia. Managing Vendors and Purchase Orders in the Indian Sub-Continent was a major challenge for the customer. Complexity was increased with the involvement of traders and importers from Australia, USA and Hong Kong. This customer had changed 3 service providers in the previous 4 years due to service failures.

COMPANY’S REQUIREMENT

The company was looking for the following capabilities with its logistics partners:

Purchase Order Management
Origin Cargo Management
Vendor Management
Exceptions Management
Export Customs Clearance
Origin Consolidation and FCL /LCL Movements
Export Documentation
International Freight
Inbound Customs Clearance and Delivery at Hub and Destination
Reduce FCA to FOB Lead Times
Reduce LCL movements
Visibility of shipments from Cargo Receipt till Destination Delivery
Timely & Accurate Documentation

SOLUTIONS

20Cube, created a tailor made Origin Cargo Management Program for the customer utilizing our MY Hub Portal solution. This included the following

Key Account Manager for ISC – Single Point of Contact
Online vendor booking and document upload platform
Proactive Vendor Follow Up – visibility of order status 10 days ahead of Last Ship Date
Flexible Consolidation Planning – utilizing the volumes at Multiple Origins to remove LCL moves
Exceptions Management via My Hub Portal – Faster Response, Notification of Variances
Documentation Control and visibility
Flexible sailing options with defined departure and arrival dates to suit MCC Hub program at Port Kelang
Vendor Performance Scorecards, Vendor Seminars & Training

RESULT

20Cube, were able to deliver a comprehensive logistics solution to this client. This included the following

Reduced the FCA to FOB Lead time from 12 Days to 5 Days
Removed all LCL movements
No migration delays – full control from day one of operations
Container utilization increased from 60% to 91%
Reduced Freight Costs by effective container utilization
Removed documentation challenges by providing Central Repository
Complete visibility of supply chain from Vendor Follow Up till Destination Delivery at a single window