Fashion Retailer

DIGITAL LOGISTICS SUCCESS STORIES - FASHION RETAILER

PURCHASE ORDER MANAGEMENT FOR A LEADING FASHION RETAILER

The company is one of the leading Retailers in Australia with store operations in New Zealand, Singapore & Malaysia. Managing Vendors and Purchase Orders in the Indian Sub-Continent was a major challenge for the customer. Complexity was increased with the involvement of traders and importers from Australia, USA and Hong Kong. This customer had changed 3 service providers in the previous 4 years due to service failures.

COMPANY’S REQUIREMENT

The company was looking for the following capabilities with its logistics partners:

• Purchase Order Management
• Origin Cargo Management
• Vendor Management
• Exceptions Management
• Export Customs Clearance
• Origin Consolidation and FCL /LCL Movements
• Export Documentation
• International Freight
• Inbound Customs Clearance and Delivery at Hub and Destination
• Reduce FCA to FOB Lead Times
• Reduce LCL movements
• Visibility of shipments from Cargo Receipt till Destination Delivery
• Timely & Accurate Documentation

SOLUTIONS

20Cube, created a tailor made Origin Cargo Management Program for the customer utilizing our MY Hub Portal solution. This included the following

• Key Account Manager for ISC – Single Point of Contact
• Online vendor booking and document upload platform
• Proactive Vendor Follow Up – visibility of order status 10 days ahead of Last Ship Date
• Flexible Consolidation Planning – utilizing the volumes at Multiple Origins to remove LCL moves
• Exceptions Management via My Hub Portal – Faster Response, Notification of Variances
• Documentation Control and visibility
• Flexible sailing options with defined departure and arrival dates to suit MCC Hub program at Port Kelang
• Vendor Performance Scorecards, Vendor Seminars & Training

RESULT

20Cube, were able to deliver a comprehensive logistics solution to this client. This included the following

• Reduced the FCA to FOB Lead time from 12 Days to 5 Days
• Removed all LCL movements
• No migration delays – full control from day one of operations
• Container utilization increased from 60% to 91%
• Reduced Freight Costs by effective container utilization
• Removed documentation challenges by providing Central Repository
• Complete visibility of supply chain from Vendor Follow Up till Destination Delivery at a single window